Restream Status - Incident history https://status.restream.io Restream Fri, 10 Jul 2026 08:29:00 +0000 Playlist streams not starting Type: Incident Duration: 3 hours and 31 minutes Affected Components: Studio Jul 10, 08:29:00 GMT+0 - Investigating - Studio playlists sessions are failing to start 3 users were affected Jul 10, 12:00:00 GMT+0 - Resolved - This incident has been resolved. It was caused by a mistake in our network configuration. Type: Incident

Duration: 3 hours and 31 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>08:29:00</var> GMT+0</small><br><strong>Investigating</strong> - Studio playlists sessions are failing to start 3 users were affected.</p> <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. It was caused by a mistake in our network configuration..</p> ]]> Fri, 10 Jul 2026 08:29:00 +0000 https://status.restream.io/incident/cmrey3wwm07910zq6w5e657d0 https://status.restream.io/incident/cmrey3wwm07910zq6w5e657d0 Studio Outage Type: Incident Duration: 5 minutes Affected Components: Studio Jun 17, 15:51:00 GMT+0 - Investigating - We are currently investigating reports of issues affecting Restream Studio. Jun 17, 15:56:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>15:51:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating reports of issues affecting Restream Studio..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>15:56:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 17 Jun 2026 15:51:00 +0000 https://status.restream.io/incident/cmqidd39q02a12onxac8h2yee https://status.restream.io/incident/cmqidd39q02a12onxac8h2yee Investigating issue with slow Studio loading Type: Incident Duration: 47 minutes Affected Components: Studio Feb 25, 15:10:00 GMT+0 - Investigating - We have received reports about Studio not loading for some users. The team is currently investigating the issue. Feb 25, 17:10:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 47 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>15:10:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about Studio not loading for some users. The team is currently investigating the issue..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>17:10:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Feb 2026 15:10:00 +0000 https://status.restream.io/incident/cmm2aun7f0d86x4rzug34im65 https://status.restream.io/incident/cmm2aun7f0d86x4rzug34im65 Investigating issue with Streaming: encoders and Studio sessions experienced unexpected disconnect Type: Incident Duration: 5 minutes Affected Components: New York, Toronto, Washington, D.C., Sao Paulo, Madrid, Amsterdam, Paris, , Hong Kong, Tokyo, Sydney, Bangalore, London, San Jose, Seoul, Frankfurt, Dallas, , Istanbul, Singapore, , Streaming: Europe → Streaming: Americas → Streaming: Asia/Pacific → Feb 24, 16:08:00 GMT+0 - Investigating - We have received reports about unexpected streaming sessions shutdown. The team is currently investigating the issue. Feb 24, 16:13:00 GMT+0 - Resolved - The issue is resolved. Streaming system is fully operational. Type: Incident

Duration: 5 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , ,

<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>16:08:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about unexpected streaming sessions shutdown. The team is currently investigating the issue..</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>16:13:00</var> GMT+0</small><br><strong>Resolved</strong> - The issue is resolved. Streaming system is fully operational. .</p> ]]> Tue, 24 Feb 2026 16:08:00 +0000 https://status.restream.io/incident/cmm1wtci908ydx4rzv0k1eamm https://status.restream.io/incident/cmm1wtci908ydx4rzv0k1eamm Issues streaming with Studio Type: Incident Duration: 20 minutes Affected Components: Studio Feb 20, 17:10:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 20, 17:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>17:10:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 20 Feb 2026 17:10:00 +0000 https://status.restream.io/incident/cmlv74lgi00w3a8blalrslr8n https://status.restream.io/incident/cmlv74lgi00w3a8blalrslr8n Studio Streaming Issues in Dallas location Type: Incident Duration: 14 minutes Affected Components: Dallas Feb 12, 20:20:56 GMT+0 - Investigating - We are currently investigating this incident. Feb 12, 20:34:37 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 14 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>20:20:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>20:34:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Feb 2026 20:20:56 +0000 https://status.restream.io/incident/cmljwlp7x052iw4oearkyfray https://status.restream.io/incident/cmljwlp7x052iw4oearkyfray Issues loading Studio in the Middle East Type: Incident Duration: 12 hours Affected Components: Studio Feb 5, 01:00:00 GMT+0 - Investigating - We are currently investigating an issue affecting Restream Studio loading for users in the Middle East. Some users may experience difficulties accessing or streaming with Studio. Feb 5, 13:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 12 hours

Affected Components:

<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting Restream Studio loading for users in the Middle East. Some users may experience difficulties accessing or streaming with Studio..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 5 Feb 2026 01:00:00 +0000 https://status.restream.io/incident/cml9o6sq80037rrb6f3njk5wk https://status.restream.io/incident/cml9o6sq80037rrb6f3njk5wk Streaming issues in Istanbul location Type: Incident Duration: 3 hours and 1 minute Affected Components: Istanbul Dec 15, 18:41:00 GMT+0 - Resolved - This incident has been resolved. Dec 15, 15:40:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 3 hours and 1 minute

Affected Components:

<p><small>Dec <var data-var='date'> 15</var>, <var data-var='time'>18:41:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Dec <var data-var='date'> 15</var>, <var data-var='time'>15:40:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 15 Dec 2025 15:40:00 +0000 https://status.restream.io/incident/cmj7kzw5903zn3ptspp4iiw2i https://status.restream.io/incident/cmj7kzw5903zn3ptspp4iiw2i Partial Studio / Streaming / Home Page outage Type: Incident Duration: 8 hours and 31 minutes Affected Components: New York, San Jose, Toronto, Dallas, Website, Restream Player, Studio, Chat, Washington, D.C., Sao Paulo, , API, Analytics, Streaming: Americas → Oct 20, 13:41:52 GMT+0 - Investigating - We are currently investigating this incident Oct 20, 19:45:09 GMT+0 - Monitoring - We are currently monitoring the recovery of the services. Oct 20, 22:13:13 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 hours and 31 minutes

Affected Components: , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>13:41:52</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>19:45:09</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently monitoring the recovery of the services..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>22:13:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 13:41:52 +0000 https://status.restream.io/incident/cmgz6pj8u03325trer54l6gfd https://status.restream.io/incident/cmgz6pj8u03325trer54l6gfd Chat Analytics Type: Maintenance Duration: 3 hours Affected Components: Analytics Oct 2, 11:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Oct 2, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 2, 14:00:24 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>14:00:24</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 2 Oct 2025 11:00:00 +0000 https://status.restream.io/maintenance/cmg8fj8d50cq1eay7scw0xmyn https://status.restream.io/maintenance/cmg8fj8d50cq1eay7scw0xmyn Investigating issue with slow updates in Studio Type: Incident Duration: 23 minutes Affected Components: Studio Sep 23, 19:24:00 GMT+0 - Investigating - We have received reports about XXX. The team is currently investigating the issue. Sep 23, 19:47:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 23 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>19:24:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about XXX. The team is currently investigating the issue..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>19:47:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 23 Sep 2025 19:24:00 +0000 https://status.restream.io/incident/cmfwyi104000n6nm42oyvkvlb https://status.restream.io/incident/cmfwyi104000n6nm42oyvkvlb Major Chat outage Type: Incident Duration: 3 hours and 38 minutes Affected Components: Chat Sep 14, 17:53:27 GMT+0 - Resolved - This incident has been resolved. Sep 14, 14:15:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 hours and 38 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>17:53:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>14:15:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Sun, 14 Sep 2025 14:15:00 +0000 https://status.restream.io/incident/cmfjz760j002dbd0oqx7vcb9v https://status.restream.io/incident/cmfjz760j002dbd0oqx7vcb9v Issues connecting to Studio Type: Incident Duration: 36 minutes Affected Components: Studio Jun 26, 15:45:37 GMT+0 - Resolved - This incident has been resolved. Jun 26, 15:10:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 36 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>15:45:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>15:10:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 26 Jun 2025 15:10:00 +0000 https://status.restream.io/incident/cmcdjqvq300ldnvqb7z4e6jxk https://status.restream.io/incident/cmcdjqvq300ldnvqb7z4e6jxk Investigating issue with Studio not loading Type: Incident Duration: 48 minutes Affected Components: Studio May 6, 12:00:00 GMT+0 - Resolved - The issue is resolved. Studio is fully operational. May 6, 11:12:00 GMT+0 - Investigating - We have received reports about Studio not loading. The team is currently investigating the issue. Type: Incident

Duration: 48 minutes

Affected Components:

<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Resolved</strong> - The issue is resolved. Studio is fully operational..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>11:12:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about Studio not loading. The team is currently investigating the issue..</p> ]]> Tue, 6 May 2025 11:12:00 +0000 https://status.restream.io/incident/cmacgt2430083g42tpnk8n4u3 https://status.restream.io/incident/cmacgt2430083g42tpnk8n4u3 Investigating issue with app slow loading Type: Incident Duration: 15 hours and 6 minutes Affected Components: Restream Player, Analytics, Chat, Studio, Website Mar 31, 10:10:00 GMT+0 - Resolved - The issue is confirmed to have been resolved with previous update. All systems are operational again. Mar 31, 10:05:00 GMT+0 - Monitoring - Issue resolved. Monitoring the system status. Mar 31, 09:48:00 GMT+0 - Investigating - We have received reports about our app taking a long time to load. The team is currently investigating the issue. Type: Incident

Duration: 15 hours and 6 minutes

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>10:10:00</var> GMT+0</small><br><strong>Resolved</strong> - The issue is confirmed to have been resolved with previous update. All systems are operational again..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>10:05:00</var> GMT+0</small><br><strong>Monitoring</strong> - Issue resolved. Monitoring the system status..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>09:48:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about our app taking a long time to load. The team is currently investigating the issue..</p> ]]> Mon, 31 Mar 2025 09:48:00 +0000 https://status.restream.io/incident/cm8wzq7k20013hyjixdnzbfv0 https://status.restream.io/incident/cm8wzq7k20013hyjixdnzbfv0 Investigating issues with Events and live streaming Type: Incident Duration: 26 minutes Affected Components: Paris, Singapore, Madrid, Sao Paulo, Hong Kong, Amsterdam, Frankfurt, Istanbul, London, Bangalore, Seoul, Tokyo, Sydney, Dallas, New York, San Jose, Toronto, Washington, D.C. Mar 19, 16:28:00 GMT+0 - Investigating - We have received reports about Events service not being operational with many UI elements not loading. The team is currently investigating the issue. Mar 19, 16:35:00 GMT+0 - Identified - The team has located the source of the issue. We are continuing to work on a fix. Expected time for resolution: 10 minutes Mar 19, 16:48:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 26 minutes

Affected Components: , , , , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>16:28:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about Events service not being operational with many UI elements not loading. The team is currently investigating the issue..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>16:35:00</var> GMT+0</small><br><strong>Identified</strong> - The team has located the source of the issue. We are continuing to work on a fix. Expected time for resolution: 10 minutes.</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>16:48:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 19 Mar 2025 16:28:00 +0000 https://status.restream.io/incident/cm8g5cx9j009rvfxdorq39jh9 https://status.restream.io/incident/cm8g5cx9j009rvfxdorq39jh9 Investigating issue with event page not loading Type: Incident Duration: 8 minutes Affected Components: Website Feb 27, 13:28:00 GMT+0 - Resolved - This incident has been resolved. Feb 27, 13:20:00 GMT+0 - Investigating - We have received reports about the event page not loading. The team is currently investigating the issue. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>13:28:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>13:20:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about the event page not loading. The team is currently investigating the issue..</p> ]]> Thu, 27 Feb 2025 13:20:00 +0000 https://status.restream.io/incident/cm7ndtuap007el7ordrs6zbh5 https://status.restream.io/incident/cm7ndtuap007el7ordrs6zbh5 Investigating issues with degrated performance of Restream web services Type: Incident Duration: 37 minutes Affected Components: Studio, Website Dec 5, 19:17:16 GMT+0 - Resolved - This incident has been resolved. Dec 5, 18:40:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 37 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>19:17:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>18:40:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 5 Dec 2024 18:40:00 +0000 https://status.restream.io/incident/cm4bon5lt001nag3uu8bkazaa https://status.restream.io/incident/cm4bon5lt001nag3uu8bkazaa Investigating issue with impossible to upload video clips and video backgrounds in Studio Type: Incident Duration: 21 minutes Affected Components: Studio Nov 14, 13:40:00 GMT+0 - Investigating - We have noticed it's not possible to upload video clips and video backgrounds in Studio. The team is currently investigating the issue. Nov 14, 13:43:20 GMT+0 - Identified - We've identified a problem with transcoding services. Working on a fix. Nov 14, 13:53:14 GMT+0 - Monitoring - Issue resolved. Monitoring state of the system Nov 14, 14:00:45 GMT+0 - Resolved - The issue is resolved. Uploads are fully operational. Type: Incident

Duration: 21 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>13:40:00</var> GMT+0</small><br><strong>Investigating</strong> - We have noticed it's not possible to upload video clips and video backgrounds in Studio. The team is currently investigating the issue..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>13:43:20</var> GMT+0</small><br><strong>Identified</strong> - We've identified a problem with transcoding services. Working on a fix..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>13:53:14</var> GMT+0</small><br><strong>Monitoring</strong> - Issue resolved. Monitoring state of the system.</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>14:00:45</var> GMT+0</small><br><strong>Resolved</strong> - The issue is resolved. Uploads are fully operational..</p> ]]> Thu, 14 Nov 2024 13:40:00 +0000 https://status.restream.io/incident/cm3hd0k7l000111rb9xy9cujw https://status.restream.io/incident/cm3hd0k7l000111rb9xy9cujw Investigating issue with RTMP and Studio events not starting Type: Incident Duration: 2 hours and 28 minutes Affected Components: Paris, Singapore, Madrid, Sao Paulo, Studio, Hong Kong, Amsterdam, Frankfurt, Istanbul, London, Bangalore, Seoul, Tokyo, Sydney, Dallas, New York, San Jose, Toronto, Washington, D.C. Nov 10, 16:00:00 GMT+0 - Investigating - We have received reports about some RTMP and Studio events not starting. The team is currently investigating the issue. Nov 10, 18:27:35 GMT+0 - Resolved - The issue is resolved. All events are fully operational. Nov 10, 16:10:00 GMT+0 - Identified - Identified issues with a degraded database performance. We're looking for a reason. Type: Incident

Duration: 2 hours and 28 minutes

Affected Components: , , , , , , , , , , , , , , , , , ,

<p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about some RTMP and Studio events not starting. The team is currently investigating the issue..</p> <p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>18:27:35</var> GMT+0</small><br><strong>Resolved</strong> - The issue is resolved. All events are fully operational..</p> <p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>16:10:00</var> GMT+0</small><br><strong>Identified</strong> - Identified issues with a degraded database performance. We're looking for a reason..</p> ]]> Sun, 10 Nov 2024 16:00:00 +0000 https://status.restream.io/incident/cm3bt7bla003yig2qtsi804e0 https://status.restream.io/incident/cm3bt7bla003yig2qtsi804e0 Investigating issue with Restream Chat Type: Incident Duration: 41 minutes Affected Components: Chat May 5, 15:27:11 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 5, 15:41:25 GMT+0 - Resolved - This incident has been resolved. May 5, 15:00:00 GMT+0 - Investigating - The team is currently investigating the issue. Type: Incident

Duration: 41 minutes

Affected Components:

<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>15:27:11</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>15:41:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Investigating</strong> - The team is currently investigating the issue..</p> ]]> Sun, 5 May 2024 15:00:00 +0000 https://status.restream.io/incident/clvtoilno2434364dojdg3adlmo https://status.restream.io/incident/clvtoilno2434364dojdg3adlmo Investigating degraded performance of Restream web services. Type: Incident Duration: 1 hour Affected Components: Website Apr 30, 07:30:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 30, 08:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 30 Apr 2024 07:30:00 +0000 https://status.restream.io/incident/clvm9k2xc30499bbod8wimhv5k https://status.restream.io/incident/clvm9k2xc30499bbod8wimhv5k Investigating issue with failing YouTube live streams Type: Incident Duration: 1 day and 16 hours Affected Components: Paris, Singapore, Madrid, Sao Paulo, Studio, Hong Kong, Amsterdam, Frankfurt, Istanbul, London, Bangalore, Seoul, Tokyo, Sydney, Dallas, New York, San Jose, Toronto, Washington, D.C. Apr 23, 12:40:00 GMT+0 - Resolved - This incident has been resolved. Apr 23, 12:00:00 GMT+0 - Investigating - We have received reports about live streams to YouTube failing. The team is currently investigating the issue. Apr 23, 12:35:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 day and 16 hours

Affected Components: , , , , , , , , , , , , , , , , , ,

<p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>12:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about live streams to YouTube failing. The team is currently investigating the issue..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>12:35:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 23 Apr 2024 12:00:00 +0000 https://status.restream.io/incident/clvcdah8t120614bzoadhei07vo https://status.restream.io/incident/clvcdah8t120614bzoadhei07vo Investigating issue with Studio degraded performance in the Madrid region Type: Incident Duration: 10 days, 18 hours and 41 minutes Affected Components: Madrid, Studio Apr 17, 17:30:00 GMT+0 - Investigating - We have received reports about Studio being slow or not loading in the Madrid region. The team is currently investigating the issue. Apr 17, 21:48:40 GMT+0 - Resolved - All connections were redirected to Amsterdam. Studio is available in Madrid again. Type: Incident

Duration: 10 days, 18 hours and 41 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We have received reports about Studio being slow or not loading in the Madrid region. The team is currently investigating the issue..</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>21:48:40</var> GMT+0</small><br><strong>Resolved</strong> - All connections were redirected to Amsterdam. Studio is available in Madrid again..</p> ]]> Wed, 17 Apr 2024 17:30:00 +0000 https://status.restream.io/incident/clv4by8wv11016c3o9q8yzy6ii https://status.restream.io/incident/clv4by8wv11016c3o9q8yzy6ii Our team is investigating issues with embed player playback Type: Incident Duration: 29 days and 20 hours Affected Components: Restream Player Mar 26, 16:29:00 GMT+0 - Investigating - We are currently investigating this incident. Mar 27, 02:25:00 GMT+0 - Monitoring - Backend provider has issued a fix and according to our monitoring, systems are working fine. Mar 26, 16:34:00 GMT+0 - Identified - The issue is related to a backend provider used with our player. We'll make an update when the issue is resolved. Mar 27, 04:25:00 GMT+0 - Resolved - Our backend provider has confirmed that all systems are operational again. Type: Incident

Duration: 29 days and 20 hours

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>16:29:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>02:25:00</var> GMT+0</small><br><strong>Monitoring</strong> - Backend provider has issued a fix and according to our monitoring, systems are working fine..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>16:34:00</var> GMT+0</small><br><strong>Identified</strong> - The issue is related to a backend provider used with our player. We'll make an update when the issue is resolved..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>04:25:00</var> GMT+0</small><br><strong>Resolved</strong> - Our backend provider has confirmed that all systems are operational again..</p> ]]> Wed, 27 Mar 2024 04:25:00 +0000 https://status.restream.io/incident/clu8loili131058bhocmb8veq9n https://status.restream.io/incident/clu8loili131058bhocmb8veq9n Investigating issues with e-commerce, products, and QR code features of Restream Studio Type: Incident Duration: 37 minutes Affected Components: Studio Mar 22, 09:10:53 GMT+0 - Identified - The team has located the source of the issue. Expected time for resolution: 20 minutes Mar 22, 09:21:22 GMT+0 - Monitoring - A fix has been implemented and we are currently monitoring the result. Mar 22, 09:23:42 GMT+0 - Resolved - The issue is resolved. Mar 22, 08:47:00 GMT+0 - Investigating - Type: Incident

Duration: 37 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>09:10:53</var> GMT+0</small><br><strong>Identified</strong> - The team has located the source of the issue. Expected time for resolution: 20 minutes.</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>09:21:22</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented and we are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>09:23:42</var> GMT+0</small><br><strong>Resolved</strong> - The issue is resolved..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>08:47:00</var> GMT+0</small><br><strong>Investigating</strong> - .</p> ]]> Fri, 22 Mar 2024 08:47:00 +0000 https://status.restream.io/incident/clu2fw12727204bjlgoqr11szq https://status.restream.io/incident/clu2fw12727204bjlgoqr11szq