Restream - Investigating issue with Recordings and Analytics – Incident details

All systems operational

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Investigating issue with Recordings and Analytics

ResolvedPartial outage11 hours 36 minutes

Affected

Analytics

Partial outage from 3:00 AM to 2:36 PM

  • ResolvedUTC

    The issue is resolved and all systems are working as expected. We continue working on recovering recordings of streams made during the incident.

  • MonitoringUTC

    We are continuing to work on a fix for this incident.
    Analytics is working again, but data collected during the outage is lost without the ability to recover it.
    Recordings are working, but we are still investigating options to recover them.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.
    Recordings are now working and we're working on recovering videos saved during downtime.

  • InvestigatingUTC

    We have noticed issues with our recordings and analytics systems. The team is currently investigating the issue.