Restream - Degraded performance of Restream services in some regions – Incident details

All systems operational

Degraded performance of Restream services in some regions

Resolved
Operational
Started over 2 years agoLasted about 8 hours

Affected

Website

Operational from 3:30 PM to 11:00 PM

Studio

Operational from 3:30 PM to 11:00 PM

Analytics

Operational from 3:30 PM to 11:00 PM

Chat

Operational from 3:30 PM to 11:00 PM

API

Operational from 3:30 PM to 11:00 PM

Updates
  • Resolved
    UTC
    Resolved

    Provider's outage in Miami has been resolved, all systems are operational again.

  • Identified
    UTC
    Identified

    The Miami region keeps being affected by a provider outage. Restream API requests may timeout, Restream Studio is only partially available, and some pages may not load.

    We are monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating the degraded performance of Restream services, such as Restream Studio or Restream API, in certain regions.