Restream - Investigating issue with impossible to upload video clips and video backgrounds in Studio – Incident details

All systems operational

Investigating issue with impossible to upload video clips and video backgrounds in Studio

Resolved
Degraded performance
Started over 1 year agoLasted 21 minutes

Affected

Studio

Degraded performance from 1:40 PM to 1:53 PM, Operational from 1:53 PM to 2:00 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is resolved. Uploads are fully operational.

  • Monitoring
    UTC
    Monitoring

    Issue resolved. Monitoring state of the system

  • Identified
    UTC
    Identified

    We've identified a problem with transcoding services. Working on a fix.

  • Investigating
    UTC
    Investigating

    We have noticed it's not possible to upload video clips and video backgrounds in Studio. The team is currently investigating the issue.