Restream - Investigating issue with impossible to upload video clips and video backgrounds in Studio – Incident details

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Investigating issue with impossible to upload video clips and video backgrounds in Studio

ResolvedDegraded performance20 minutes

Affected

Studio

Degraded performance from 1:40 PM to 1:53 PM, Operational from 1:53 PM to 2:00 PM

  • ResolvedUTC

    The issue is resolved. Uploads are fully operational.

  • MonitoringUTC

    Issue resolved. Monitoring state of the system

  • IdentifiedUTC

    We've identified a problem with transcoding services. Working on a fix.

  • InvestigatingUTC

    We have noticed it's not possible to upload video clips and video backgrounds in Studio. The team is currently investigating the issue.