The issue is resolved. Studio services are fully operational.
We have received reports about downgraded services in Washington and Dallas for newly started sessions. Already running sessions are not affected. The team is currently investigating the issue.
The issue is resolved. The Studio is fully operational.
We have received reports about Studio not loading for some users. The team is currently investigating the issue.
The issue is resolved. Recording system is fully operational again.
We rolled back the faulty update for our streaming recording system and are currently monitoring the result. We shall post another update when we confirm that every system is working fine again.
The team has located the source of the issue. It is caused by an error in the updated recording service.
We are continuing to work on a fix.
Expected time for resolution: 15 minutes
We have received reports about streaming recordings in Washington and London regions. The team is currently investigating the issue.
The issue is confirmed to be resolved.
The fix was implemented and we are observing the situation to ensure everything works as intended.
The issue is related to the undersea cable being cut. We are working on a fix for this incident.
We have received reports about users having troubles with streaming in Asian region. The team is currently investigating the issue.
Jun 2022 to Aug 2022