Restream - Notice history

All systems operational

Website - Operational

100% - uptime
Feb 2024 · 99.97%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Restream Player - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Studio - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 99.98%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Analytics - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Chat - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

API - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

Apr 2024

Investigating degraded performance of Restream web services.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Investigating issue with failing YouTube live streams
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We have received reports about live streams to YouTube failing. The team is currently investigating the issue.

Investigating issue with Studio degraded performance in the Madrid region
  • Resolved
    Resolved

    All connections were redirected to Amsterdam. Studio is available in Madrid again.

  • Investigating
    Investigating

    We have received reports about Studio being slow or not loading in the Madrid region. The team is currently investigating the issue.

Mar 2024

Our team is investigating issues with embed player playback
  • Resolved
    Resolved

    Our backend provider has confirmed that all systems are operational again.

  • Monitoring
    Monitoring

    Backend provider has issued a fix and according to our monitoring, systems are working fine.

  • Identified
    Identified

    The issue is related to a backend provider used with our player. We'll make an update when the issue is resolved.

  • Investigating
    Investigating
    We are currently investigating this incident.
Investigating issues with e-commerce, products, and QR code features of Restream Studio
  • Resolved
    Resolved

    The issue is resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the result.

  • Identified
    Identified

    The team has located the source of the issue.

    Expected time for resolution: 20 minutes

  • Investigating
    Investigating

Investigating issue with degraded performance in some regions
  • Resolved
    Resolved

    Services are back to normal.

  • Investigating
    Investigating

    Network requests in some regions could take longer than usual.

Feb 2024

Investigating issue with partial availability in US
  • Resolved
    Resolved

    The issue is resolved. All systems are fully operational. The team continues monitoring service performance.

  • Investigating
    Investigating

    We have received reports about the partial availability of services in the US. The team is currently investigating the issue.

Feb 2024 to Apr 2024

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